Terms of Service

1. Purpose

These terms and conditions govern your use of the Stopayment service. By using our service, you accept these terms in full.

2. Service Description

Stopayment offers assistance in:

• Processing refund requests
• Mediating disputes between customers and merchants
• Providing guidance on payment-related issues
• Managing chargeback procedures

3. User Commitments

When using our service, you agree to:

• Provide accurate and truthful information
• Keep your login credentials secure
• Not use the service for fraudulent purposes
• Respect the rights of other users and merchants

4. Service Fees

Our fees are structured as follows:

• Initial consultation: Free
• Success fee: Percentage of recovered amount
• Additional services: As quoted

5. Liability

While we strive to provide the best service possible:

• We cannot guarantee the success of every refund request
• We are not responsible for merchant decisions
• Our liability is limited to the fees paid for our service

6. Data Protection

We process your data in accordance with our Privacy Policy and applicable data protection laws.

7. Termination

We reserve the right to terminate or suspend access to our service immediately, without prior notice or liability, for any reason whatsoever, including breach of these Terms.

8. Changes to Terms

We may modify these terms at any time. Continued use of the service after any such changes constitutes your acceptance of the new terms.

9. Contact

For any questions regarding these terms, please contact us via our contact form or by email.