Any Questions? Look Here!
You will find more information about our consumer intermediary service and how it works
What service do you provide?
We assist users to claim back any unsolicited debit or hidden recurring debit. Our experts will contact the merchant who billed your card and will take care of solving your inconvenience.
My credit card was charged without my consent, what can I do?
Do not worry! Go to our page Service and fill out the form. Share as much as information you have and we will help you to get a refund.
Why did I get charged without my consent?
It can be a mistake from an online shop or merchant. Sometimes, it happens they over-charge due to a technical issue on their website. In any case, we can solve the situation.
How much time will it take to receive a refund or to cancel a recurring debit?
A refund will hit your bank account within 5 business days, we will send you an email when the merchant initiates the refund. For a recurring debit, we can stop the membership plan in less than 48 hours so you will not have any issue for the next debit.
Is your service free?
Yes, we will not ask you any payment details.
How long do you provide support?
We will try our best to retrieve your money back or to cancel a membership. If we are not successful, we will also notify you by email.